Shipping policy
Shipping Policy
At Swisda, we aim to provide a seamless shopping experience. Below are the details of our shipping process to ensure transparency and reliability.
Processing Time
Orders are processed within 3–7 business days after payment confirmation.
Once your order has shipped, you will receive a confirmation email containing your tracking information.
Shipping Times
Standard Shipping: 7–14 business days (delivery times may vary by location).
Express Shipping: 3–7 business days (available for select products at checkout).
Please note that shipping times are estimates only and may vary due to carrier delays, high demand, weather conditions, or other unforeseen circumstances.
International Shipping
Swisda ships to most countries worldwide. Please be aware that additional customs fees, taxes, or duties may apply depending on your country’s regulations.
Customers are responsible for any applicable customs fees.
Tracking Your Order
You can track your order using the tracking number provided in your shipping confirmation email. Tracking updates may take 1–3 business days to appear after shipment.
Holiday & Seasonal Delivery Disclaimer
While we do our best to ensure timely delivery, we cannot guarantee arrival by Christmas or other holidays. During peak seasons, carriers often experience increased volumes, which may result in delays outside of our control.
If you are ordering an item as a time-sensitive gift, we strongly recommend placing your order well in advance or selecting express shipping where available. Delivery dates are not guaranteed.
Secure Shipping Guarantee
We take great care to ensure all packages are securely packed to prevent damage during transit. If your package arrives damaged or is lost, please contact us so we can assist you.
Delayed or Missing Packages
If your order has not arrived within the estimated timeframe, please contact us at swisdaco@gmail.com. Our support team is here to help.
Thank you for choosing Swisda. We appreciate your trust and look forward to serving you.